FAQ…

How long will it take to receive my order?

We ship our orders within 2 business days via the United States Postal Service. USPS Parcel delivery takes between 2-9 days. USPS Priority shipping takes 2-3 days but is not guaranteed to arrive within that time. Express delivery is a money-back guaranteed overnight to two-day service which includes tracking, proof of delivery, and insurance.

Can I use fewer tiers for my smaller event?

Absolutely. The Penguin Cupcake Tower allows you to only use as many tiers as you need so it can accommodate anywhere from 10 to over 200 cupcakes. Since it’s reusable we hope you will continue to use it for events of all sizes.

How many cupcakes will each tier hold?

The top tier will hold up to 8 cupcakes or a 10” cake. Tier 2 holds up to 20 cupcakes, tier 3 up to 30 cupcakes, tier 4 up to 50 cupcakes and the table top will hold 100 or more. If your event requires more than 200 cupcakes, you can use more of the surrounding table space or have someone available to restock the tower as it gets depleted.

How do I decorate the Penguin Cupcake Tower?

Because The Penguin Cupcake Tower is made of 6mm corrugated plastic it offers a perfectly smooth surface perfect for painting or covering with material. Should you choose, using spray glue you can cover it in fabric or wrapping paper to match any event. Hot glue or two sided tape works excellent for attaching ribbon to the edges.

What are the dimensions of the Penguin Cupcake Tower?

The tiers range in diameter from 10” at the top to 28” at the bottom and it stands 17” tall. Each tier is 4” high allowing for cupcakes up to 4” tall.

Is the Penguin Cupcake Tower easy to assemble?

Yes. The Penguin Cupcake Tower fits together using a slot and tab system for structural rigidity. The slots and tabs were designed to remain hidden from sight for a clean and professional look. The tower can be assembled at any size to accommodate various sized events. Assembly time only takes a couple minutes.

Do I have to pay using PayPal?

Yes. Currently our only payment method is through Paypal. However you do not have to have a PayPal account to make a purchase. Paypal allows you to pay using your credit card without creating a PayPal account.

Can we purchase in bulk?

If you are representing a bakery or other retail establishment and are interested in wholesale pricing please contact us at info@penguincupcaketowers.com.

Do you have more questions?

Simply send us an email on our contact us page and we’ll be in touch shortly.